Terms of Service

CADLOFT LIMITED · Last updated: 18 September 2026

These terms govern use of the cadloft platform, the admin application, the CLTimeTracker staff app, the connections through which software agents use the platform, and this website (together, the service), provided by CADLOFT LIMITED (we, us). A business that opens an account (a tenant) accepts these terms for itself and for the staff and software agents it authorises to use the service. Contact us through the contact form at https://cadloft.co.nz/contact or at info@cadloft.co.nz.

1. The service

cadloft provides tools with which a business, or a software agent acting for it, keeps its back-office records: customers, quotes, projects, purchasing, inventory, time and attendance, documents and messaging. We do not provide the agent or the model behind it; those are the tenant's or its partner's, and the tenant is responsible for what it instructs an agent to do.

2. Accounts and credentials

The tenant is responsible for the people it invites, the roles it gives them, and the credentials it issues to software agents. Those credentials act for the organisation; a person's sign-in acts as that person. The tenant must keep both confidential and tell us promptly if one is compromised.

3. Acceptable use

The tenant must not use the service to break the law, to infringe anyone's rights, to send unsolicited bulk messages, to store or transmit malicious code, to probe or overload the service, or to access another tenant's data. We may suspend access that we reasonably believe breaches this clause, and will tell the tenant when we do.

4. Staff, location and notice

Where a tenant uses the time and attendance module, it must give its staff clear notice of what is recorded, including that location is recorded at clock-in and clock-out and, if the tenant enables it, at intervals while they are clocked in, and must obtain any consent the law requires. The tenant is the agency responsible for its staff's personal information under the Privacy Act 2020; we process it on the tenant's instructions as described in our Privacy Policy.

5. Tenant data

Data the tenant enters remains the tenant's. We use it only to provide the service and as our Privacy Policy describes. The tenant is responsible for the accuracy of its data and for holding any consents needed to put personal information into the service. The tenant can export its data on request while the account is active.

6. Approvals

Actions that leave the business, such as sending a quote or purchase order, approving a payable or recording a payment, take effect only when a signed-in person of the tenant approves them. The tenant is responsible for those approvals and for the actions of its agents within the service.

7. Availability

We aim to keep the service available and to give notice of planned maintenance, but the service is provided on a best-effort basis with no service level agreement. We may change or withdraw features, and will give reasonable notice of changes that materially reduce what the service does.

8. Fees

Fees, where they apply, are agreed with the tenant in writing and invoiced by us. Unpaid fees may lead to suspension after notice.

9. Intellectual property

We own the service and its software, documentation and guidance. The tenant may use them to run its business and to build agents that operate against the service, and may not resell, copy or republish them. The tenant owns its data.

10. Liability

To the extent the law allows, the service is provided as is, and we exclude all warranties not stated here. Our total liability to a tenant for all claims arising from the service in any twelve-month period is limited to the fees that tenant paid us in that period. We are not liable for indirect or consequential loss, loss of profit or data, or for actions taken by an agent or a person the tenant authorised. Nothing in these terms limits liability that cannot be limited by law, and the Consumer Guarantees Act 1993 does not apply where the service is acquired for business purposes.

11. Termination

Either party may end the agreement on 30 days' notice. We may end it immediately for a serious or persistent breach. On termination we delete the tenant's data as our Privacy Policy describes, after a reasonable window for export.

12. Changes to these terms

We will notify tenants by email at least 30 days before a material change to these terms takes effect. Continued use after that date is acceptance.

13. Governing law

These terms are governed by the laws of New Zealand, and the courts of New Zealand have exclusive jurisdiction.

Contact

CADLOFT LIMITED · the contact form at https://cadloft.co.nz/contact · info@cadloft.co.nz